Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, security, and access to secure areas. The website cannot function properly without these cookies.

Analytics Cookies

We use Matomo Analytics, a privacy-focused and self-hosted analytics platform, to understand how visitors interact with our website. This data stays on our servers in Germany and is never shared with third parties. These cookies are only set after you give consent.

Functional Cookies

These cookies enable personalized features such as remembering your language preference, saved form data, and chatbot conversation history.

Marketing Cookies

With your consent, we may use marketing cookies to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

3. How We Use Cookies

We use cookies for the following purposes:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Improve website performance and user experience
  • Provide personalized content and recommendations
  • Enable core functionality like quote forms and chatbot
  • Analyze traffic and usage patterns
  • Measure the effectiveness of our marketing efforts

4. Specific Cookies We Use

Cookie NamePurposeDuration
quote_form_dataSaves your quote form progressSession
chatbot_contextMaintains chatbot conversation context24 hours
theme_preferenceRemembers your theme choice (light/dark)1 year
localeStores your language preference1 year
_pk_id.*Matomo Analytics: Stores a unique visitor ID for returning visitor recognition13 months
_pk_ses.*Matomo Analytics: Stores temporary session data30 minutes
kecke_cookie_consentStores your cookie consent preferencePersistent

5. Managing Cookies

  • Browser Settings: Most browsers allow you to control cookies through their settings
  • Browser Extensions: You can install privacy-focused browser extensions
  • Our Cookie Banner: When you first visit our site, you can choose your preferences

Please note that disabling cookies may affect the functionality of our website and limit your access to certain features.

6. Third-Party Cookies

  • Analytics Providers: To understand website usage and performance
  • Payment Processors: To securely handle transactions
  • CDN Providers: To deliver content efficiently

We do not control these third-party cookies. Please review their respective privacy policies for more information.

7. Your Consent

By using our website, you consent to the use of essential cookies. For non-essential cookies, we will ask for your explicit consent through our cookie banner. You can withdraw your consent at any time by adjusting your browser settings or contacting us.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

9. More Information

For more information about how we handle your data, please read our:

10. Contact Us

Khaled Alabssi

Address: Munich, Germany

Phone: +49 1636324297

Email: info@kecke-loesungen.de